Store Policy
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Physical Store
- Located @S159836 (Bukit Merah Central)
- Opens daily, 11am to 7pm (prior booking required)
- Accepts payment in cash/PayNow/LifeSG
- Viewing is done 1-1, and u can bring along a friend/partner
- Typical session last approx an hour plus, so do cater time to browse leisurely. If you are in a rush, preorder and collect instore.
- Strictly no trying on. Samples are on display for browsing. We will bring out different colors and sizes to show.
- All visitors have to wash their hands prior to entry
- No shows without prior informing, will not be entertained subsequently
Contact Info (Shipping)
- If mobile number is not provided, any issues pertaining to order fulfilment/clarifications, will be sent via email. Kindly check your email regularly for any clarifications/updates.
Packaging
- All items are packed in white courier polybags or brown carton boxes.
Shipping Provider (This Website only)
- All shipping is via SingPost, normal parcel mail (less than 500g).
- Any item that is larger than the permitted size (324 x 229 x 65mm) will not be fulfilled.
- If item exceeds SingPost's basic package sizing, please opt for courier delivery via our Lazada/Shopee stores.
- Delivery by SingPost takes between 2-5 working days, starting from the day after posting. SingPost works half day on Sat and closed on Sun/PH.
- Platform such as Lazada and Shopee takes 2-5 working days for delivery from date of dropping at courier points. Courier do not work on Sun/PH.
- If order is via this website, please indicate in address field "Self Collection".
- If order is via Lazada, please remember to select Instore Collection as delivery point.
- Once order is made and paid, please telegram us to schedule an appointment for collection. We are open daily 11-7pm, by prior appointment.
Loss of Parcel
- AhBoy2Man is not responsible for any loss or failed delivery due to incomplete address provided by Buyer or failure to collect at designated courier points (where applicable)
- We do not entertain refunds/exchange due to wrong address/wrong size.
- Faulty/damaged apparels have to be reported within 2 working days from receipt of parcel for 1-1 exchange (subjected to stock availability).
- Faulty/damaged adult toys have to be reported within 14 days from receipt of parcel for 1-1 exchange (subjected to stock availability).
Cancellation of Order
- Any order that is cancelled by AhBoy2Man, will have refunds credited via the same mode of payment between 2-5 working days by the respective payment providers.